Best Of Care Barwon

What does Best of Care do exactly?

Carer support

Best of Care has provided carer support to help thse who are aged to remain at home for the past ten years. They do this with an amazing care team of over 200 staff who are prepared to adapt to the lifestyle the person they support desires. Best of Care provides specially individualised services for young active people, with disabilities as well as the frail, aged and those with Dementia.

The care team are dedicated to support those incredible families who devote their life so that their loved one has the best opportunity for a fulfilling life. The person and the family have the control and the say of when, what, and how, services are delivered.

The Best of Care care services range from in-home respite, overnight care and personal care, to escorting to appointments, shopping, meals, and community activities.

Duties performed by our Personal Carers may include showering, getting a person organised for the day, shopping, assistance to get out and about, housework, companionship, even lighting a wood stove, through to nursing procedures. Best of Care's care team love having fun and laugh a lot. They are eager to do activities such as accompanying a person who has a disability to the footy, ten pin bowling, swimming, to the pictures, or to fly a kite.

Understanding your needs

Best of Care understand that it is often impossible to predict your needs from week to week, any more than it to predict the weather. That is why there is no fee charged when cancellations occur. Ann Cotterell, Managing Director of Best of Care said, "We recognise that the thought of a stranger coming into the house can cause resistance to having support. Therefore, we ensure that the skills and personality of our staff are matched with our clients and their individual needs." All staff at Best of Care are thoroughly screened; and are also required to have police checks.

Best of Care provide private services, as well as services funded by various government programmes. "Take a Break" and "Career Angels", both Best of Care sponsored programmes, are an initiative of the Australian Government. These funded programmes provide support on a regular basis for people who are caring for loved ones who are frail aged and those with memory loss and confusion with various needs.

Staying in your home

Best of Care work in conjunction with palliative care nurses to provide 24-hour palliative care for those people who choose to stay at home in their last days.

"We give people a choice. They don't necessarily have to go into an aged care facility," said Ann, "Bringing services into a person's own home can make elderly or disabled people more independent and comfortable."

Best of Care provide services on request to clients of Barwon South Western Carer Respite Service, Barwon Health, St Laurence Community Options, Barwon Region Aged Care Assessment Services, Transport Accident Commission, many aged care facilities, as well as numerous other organisations throughout Victoria.

24 hour support - one hour response

Our friendly team can provide information on the carer solutions to help you or your loved one. Available 24 hours a day, 7 days a week, with teams of carers based all over the Geelong and surrounding areas, and Colac. Phone the Geelong office on (03) 5272 3133, or Colac on (03) 5231 2997. Emergency care can be provided in your home within one hour.

 

	Geelong owned and operated		Co-ordinator on call 24 hours
	Member of VECCI		Case management
	Care for State Trustees Clients		Access to a nurse 24 hours
	Established in 1994		Flexible care options
	Advice on funding options		Short term care available
	Police checks and full screening of staff		Expert care members for special ailments
	No set up fee, cancellation fee, or contracts		Specialised Dementia care
	Full insurance coverage		Personal care
	Liaison with other health service providers		Palliative care
	WorkCover and worker's compensation		Overnight stays
	Government funded programmes		Nursing care: wound dressing, enemas, etc.
	Emergency in-home respite		Outings: fishing, golf, shopping
	One hour call out response		Hydrotherapy supervision
	Support for all types of disabilities		Escorting to appointments